1. We will take "quality first" and "customer supreme" as the service purpose, and does everything possible to ensure the safe use of products we sold.
2. We will keep in contact with customers, to strengthen mutual cooperation with associate companies. Our after-sale service personnel will arrange with the customer’s technical department for each time they go to the depot or the long-term service center to understand the customer’s requirement and master the service condition of the related product.
3. We will record the shift hand over, fill in the after-sale service daily record every day, and timely make the feedback. We also will report in time and take seriously the comments and suggestions the customer presented, to meet the needs of the customer to the maximum.
4. We will take care of the railway facilities, and keep the working environment and site healthy and clean.
Marketing service TEL:86-532-86083263,86083017
After-sale service TEL:86-532-86083268
CRRC QINGDAO SIFANG ROLLING STOCK RESEARCH INSTITUTE Co.,Ltd.
Head Office:No. 16-5 Xisihuan Zhonglu, Haidian District, Beijing 100038, China
International Business System:15 First Area, Fangchengyuan, Fengtai District, Beijing 100078, China